Serving the Grand Strand: Shallotte, NC to Burgess, SC — the coast, plus Conway, Loris and Longs inlandServing the Grand Strand · Free quotes Owner-operated · Free quotes · 303-349-2368

Guide

Does pressure washing void an artificial turf warranty?

Most turf comes with two pieces of paper: a manufacturer warranty on the product and an installer warranty on the workmanship. Both usually have a maintenance section, and pressure washing is one of the things that section tends to name. Here is what those documents typically say, why, and how to check your own.

5 min read · Updated · by Brian, TIMELESS Turf Restoration

Does pressure washing void an artificial turf warranty?

It often can. Many manufacturer care guides tell you to clean turf with a garden hose and specifically exclude damage from pressure washing, harsh chemicals and improper maintenance, and installer workmanship warranties commonly exclude seams and edges disturbed by high-pressure water. The only way to know for certain is to read your own documents. TIMELESS Turf Restoration cleans with low-pressure, high-volume water on the Grand Strand for exactly this reason.

Talk to Brian: 303-349-2368 Get a free quote

Free quote by square footPrice before any work starts
Get a quoteCall

The two warranties

This is general description of how these documents are usually written, not legal advice and not a statement about any particular brand. Yours may differ.

Manufacturer (product)Installer (workmanship)
CoversFibers: premature UV fade, fibers wearing through under normal use, backing failureSeams, edges, base preparation, drainage, wrinkles
Typical lengthCommonly stated in years, often prorated after the first fewShorter; commonly one to a few years
Usually requiresInstallation per the manufacturer guide, approved infill, maintenance per the care sheetNo alterations by anyone else; problems reported promptly
Usually excludesImproper cleaning, chemicals, heat, pet damage, abuse, acts of natureDamage from cleaning equipment, standing water from changes you made, repairs by others

Exclusions that typically appear

  • Improper maintenance, with the care sheet defining what proper means.
  • Pressure washing, or high-pressure equipment above a stated PSI, or in some documents any pressure washer at all.
  • Chemicals other than those listed: bleach, solvents, strong acids and petroleum products are the usual names.
  • Heat: reflected sunlight from windows, grills, fire pits, cigarettes and fireworks.
  • Pet damage, chewing and digging.
  • Infill not approved for the product, or infill depth outside the spec.
  • Standing water caused by changes to drainage, downspouts or grading after the install.
  • Vehicles, sharp objects, dragging furniture.
  • Storms, floods and other events outside anyone's control.
  • Repairs or alterations by anyone other than the installer, on the workmanship side.

The pressure-washing line is there because the manufacturer knows what a 2,000 PSI jet does to infill and seams, and does not want to pay for it.

Rather have it done properly the first time?

Brian prices it by square foot before any work starts, and every job ends blown clean.

Why cleaners use low pressure

Water sourcePressure, roughlyWhat it does to turf
Garden hose on a shower or flat settingHousehold pressure, around 40 to 80 PSI at the spigotFlushes with volume; infill stays put
Electric pressure washer1,300 to 2,000 PSIBlows infill out in the pattern of the wand; frays fiber tips
Gas pressure washer2,500 to 4,000 PSIStrips infill, drives water under the turf, lifts seams and edges, can perforate backing

Volume flushes; pressure destroys. A high-volume rinse at hose pressure moves more water through the infill than a pressure washer does, because the water goes down instead of sideways. That is why our rinse is a high-volume, low-pressure flow and why a power brush does the lifting that the jet was supposed to do.

How to check your own warranty

  1. Find the product name. It is on the installer invoice, on a leftover roll label in the garage, or one phone call to the installer away.
  2. Download the manufacturer care guide and warranty from their site. Both are usually a page or two.
  3. Search the documents for pressure, chemical, bleach, maintenance and clean. Read those paragraphs.
  4. Note whether the warranty asks for proof of maintenance. Some do. Keep receipts from professional cleanings and dated photos.
  5. Find the installer warranty on the invoice or contract. Note the length and whether it requires reporting problems within a set time.
  6. If a seam or edge is failing inside the workmanship period, call the installer before anyone else touches it.

Our Premium Restoration includes before-and-after photos and a written note of what was done, which is the kind of dated record a maintenance clause asks for. We cannot speak for what any manufacturer will honor.

If it has already been pressure washed

Do not panic and do not do it again. Walk the yard and look for stripes where the infill is gone and the fibers lie flat, check every seam for a raised edge, and look for edges that lift when you press next to them. The usual result is displaced infill that needs re-leveling and topping up, plus one or two seams to re-secure. That is a restoration with infill and perhaps a seam repair, not a replacement. Whether the manufacturer will still honor a fiber claim years from now is a question for the documents.

When to call us

Call if you want the turf cleaned without any of the exclusions above coming into play, or if a pressure washer has already been on it. A Premium Restoration is $299 for up to 500 square feet and $399 for 501 to 1,000; infill redistribution is included, new infill is $0.75 to $1.50 per square foot, and a seam repair is from $250. Read questions to ask a turf cleaner before you book anyone, including us.

Get a price for your turf

Free quote, priced by square foot. You approve any add-on before we do it.

FAQs

Related questions

1Will a professional clean keep my warranty valid?
We cannot promise what a manufacturer will decide. What we can say is that low-pressure water, turf-safe products, infill kept to spec and dated photos are what the maintenance clauses usually ask for, and that is how we work. Read your document for anything specific.
2What if the cleaner says low-PSI pressure washing is fine?
Some documents phrase the pressure limit loosely, but a hose is safer for the turf no matter what the paperwork technically allows. If yours does not say hose only in plain terms, ask the cleaner to stick with low-pressure, high-volume water anyway. If yours says hose only, hose only.
3Does pet damage void the warranty?
Usually the fiber warranty excludes chewing, digging and urine-related staining, but it does not void the rest of the warranty. A dog yard that is rinsed and treated has the same fiber life as any other.
4I cannot find any paperwork. Now what?
Call the installer if you know who it was; they have the product record. If not, a leftover scrap of turf has the backing stamp on it. Failing both, treat the turf as if the strictest clause applies: hose pressure, turf-safe products, no heat.
Still have a question?

Ask Brian. You get a straight answer, and a price before any work starts.

Ready when you are

Get your turf back to new. Free quote in minutes.

Send a few details or call. You get an upfront price before any work starts, and every job ends blown clean.

  • Free, no-obligation quote
  • Priced by square foot, never by the hour
  • Blown-clean finish
Call Get My Free Quote